To renew your program’s membership, log-in to your program’s account (NOT your individual account), select profile at the top right corner of the page. You may need to log out of your individual one. If you don't see "Sub-accounts" in your profile, that means you are in an individual account.
On the next page select the “Renew Your Membership Now” link at the top of the “Manage Profile” page, update the profile information, select “Save Changes,” and then either (A) pay the membership dues via credit card or (B) create an invoice to pay your via check.
After an invoice has been created and/or a payment has been made, the invoice/receipt will be emailed to the email on the program’s account. You can also access the invoice/receipt at any time by logging in to the program’s account and selecting “Invoices” under the “Invoicing, Payments, and History” section on your “Manage Profile” page.
Email email@example.com with any questions.